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Draft for legal review

Privacy Policy

Effective October 25, 2026 · Last updated October 25, 2026

Contents (17 sections)
  1. 1. Who operates Lovioo?
  2. 2. Information we may collect
  3. 3. Why we process information
  4. 4. Lawful basis for processing
  5. 5. Supabase and other service providers
  6. 6. AI shopping assistant
  7. 7. Cookies, analytics and advertising trackers
  8. 8. Email alerts and marketing
  9. 9. Third-party shopping links and affiliate tracking
  10. 10. Sharing and disclosure
  11. 11. International transfers
  12. 12. Retention
  13. 13. Security
  14. 14. Your rights
  15. 15. Children's privacy
  16. 16. Changes to this policy
  17. 17. Contact

1. Who operates Lovioo?

Lovioo is a shopping discovery platform intended initially for users in the Philippines.

  • Personal information controller / legal operator: To be confirmed
  • Business address: To be confirmed
  • Privacy contact: kevin@cleons.net
  • Website: lovioo.shop

Lovioo uses or plans to use Supabase for database and related application services. Other service providers may also process information depending on the final implementation.

2. Information we may collect

Depending on which features are implemented and used, Lovioo may collect:

  • Account information: email address, account identifier, authentication records and settings.
  • Saved-product information: wishlists, favourites and saved product references.
  • Preferences: product interests, categories and language settings supplied by users.
  • AI interactions: questions and other content submitted to the AI shopping assistant, and relevant technical information.
  • Email-alert information: alert preferences, delivery status and related settings.
  • Usage and technical information: pages viewed, interactions, timestamps, device or browser information, diagnostics and security logs.
  • Analytics and advertising information: cookie identifiers, online identifiers, usage events or other information collected through analytics and advertising technologies, if enabled.
  • Communications: support requests, feedback and reports.

Lovioo should not request payment-card details or third-party shopping account passwords for its planned affiliate-based discovery service.

Lovioo todayLovioo stores your account email and name, your birthday (to confirm you're 18 or over), and, if you add them, your gender, city and province. If you sign up with Google, we also keep your Google name and profile photo. We store your saved products, price alerts, swipes and preferences, your consent choices, and feedback you send. Product views and store clicks are counted only if you allow analytics. Lovioo never asks for card details or store passwords.

3. Why we process information

Depending on the feature, we may process information to:

  • Create, authenticate and manage accounts.
  • Store and retrieve wishlists.
  • Provide product discovery and search.
  • Generate AI-assisted shopping recommendations.
  • Send requested product alerts and essential account messages.
  • Protect accounts, detect misuse and maintain system security.
  • Diagnose errors and improve service reliability.
  • Measure usage and campaign performance through analytics.
  • Provide advertising or personalisation features where implemented and lawfully permitted.
  • Respond to complaints and exercise or defend legal claims.
  • Meet applicable legal obligations.

We will not use personal information for unrelated purposes without an appropriate lawful basis and any notices or permissions required by law.

4. Lawful basis for processing

Depending on the purpose and applicable law, processing may rely on performance of an agreement, compliance with a legal obligation, legitimate interests where permitted, or consent where required.

We will provide information about the relevant purpose and basis as required by applicable law. Where consent is the basis, it should be freely given, specific, informed and capable of withdrawal.

Acceptance of the Terms & Conditions or acknowledgement of this Privacy Policy is not blanket consent for all data processing.

5. Supabase and other service providers

Lovioo uses or plans to use Supabase for database and related application services. The exact Supabase services enabled, hosting region, data flows and contractual arrangements must be confirmed before launch.

Additional providers may include:

  • Email delivery providers for alerts and account communications.
  • AI service providers for shopping-assistant responses.
  • Analytics providers for product usage measurement.
  • Advertising or attribution providers if advertising trackers are implemented.
  • Security, hosting and diagnostic providers.
Lovioo todaySupabase stores accounts and app data (database and sign-in) in its Singapore region and sends sign-up and password emails. Vercel hosts the website and, only if you allow analytics, provides Vercel Web Analytics. No AI provider, email-marketing provider or advertising provider is used today.
Note for legal reviewBefore launch, Lovioo must identify the actual providers, the data they receive, their purposes and any relevant international transfers. Providers should be subject to appropriate contractual and security safeguards.

6. AI shopping assistant

When you use Lovioo's AI shopping assistant, your prompts and related information may be processed to generate product suggestions or responses.

Depending on the implementation, relevant information may be sent to an external AI service provider. We must identify that provider and describe the relevant processing before launch.

Avoid entering passwords, payment details or unnecessary sensitive personal information into AI prompts.

AI-generated recommendations can be inaccurate or outdated and may be affected by product availability and commercial relationships.

Lovioo todayLovioo AI currently runs on your device using Lovioo's own rules and catalogue. Your questions are not sent to Lovioo or to any AI provider, and conversations are not stored.

7. Cookies, analytics and advertising trackers

Lovioo may use essential technologies for account sessions, security and necessary functions.

If analytics or advertising trackers are enabled, they may collect usage events, online identifiers, browsing interactions or other technical information. Third-party providers may receive or process such information.

Lovioo will provide the disclosures and consent choices required by applicable law. Non-essential tracking should not begin before any required consent has been obtained. Users should have an accessible way to review or change applicable choices.

Lovioo todayAnalytics start only after you choose Allow, and you can change this any time with Privacy choices at the bottom of every page. Details are in the Cookie & Tracking Notice.

8. Email alerts and marketing

Lovioo may send essential account messages and alerts users have requested.

Promotional emails, such as marketing newsletters and product campaigns, will be handled separately from essential service messages. Where required, Lovioo will obtain appropriate marketing consent and provide a functional unsubscribe mechanism.

Users can change their preferences or withdraw marketing consent without having to delete their account.

Lovioo todayLovioo doesn't send marketing emails yet. If you opt in, your choice is saved for when it does, and you can turn it off in your profile under Privacy choices.

9. Third-party shopping links and affiliate tracking

When you click a link to a retailer, that retailer or its affiliate network may receive information about the click or visit. Depending on the link and provider, tracking may be used to attribute qualifying purchases to Lovioo.

Lovioo may receive commission reports or aggregated transaction information. The information actually received depends on the affiliate program.

Third-party websites operate under their own privacy policies and terms. See our Affiliate Disclosure.

10. Sharing and disclosure

Lovioo may disclose personal information to relevant service providers, professional advisers, regulators or authorities where necessary for the purposes described in this policy or where required or permitted by law.

We do not sell personal information as a business model. Any additional commercial sharing or advertising-related disclosure must be evaluated under applicable law and appropriately disclosed.

11. International transfers

Some service providers may store or process data outside the Philippines. The actual locations must be confirmed.

Where international transfers occur, Lovioo will implement the safeguards and other measures required by applicable law.

Lovioo todayLovioo's database is in Singapore (Supabase). The website is served by Vercel's global network.

12. Retention

Information will be retained only for as long as reasonably necessary for its declared purpose, subject to legal obligations and legitimate claims.

Note for legal reviewBefore launch, Lovioo must establish retention rules for account data, wishlists, AI conversations, alert records, analytics events, tracking identifiers, security logs and consent records.

13. Security

Lovioo will implement reasonable organisational, technical and physical safeguards designed to protect personal information against unauthorised access, disclosure, alteration, loss or destruction.

No online service can guarantee absolute security. Security incidents and personal-data breaches will be handled in accordance with applicable legal requirements.

14. Your rights

Subject to applicable law, you may request information about the processing of your personal data, access or correction, object to certain processing, request erasure or blocking where available, withdraw consent where consent is the basis, request portability where applicable, or lodge a complaint with the relevant authority.

You can delete your account yourself at any time: open Profile → Close your account and type your email address to confirm. That removes your sign-in, profile, saved items, price alerts, swipe history and consent record, and it cannot be undone.

For any other request, contact kevin@cleons.net. We may verify your identity before acting on a request.

For Philippine privacy information, visit the National Privacy Commission: https://privacy.gov.ph/.

15. Children's privacy

Lovioo will implement age-related safeguards appropriate to its intended users and applicable law. The final age requirements and procedures for any required parent or guardian involvement must be confirmed before launch.

16. Changes to this policy

We may update this policy when the service, providers, data practices or legal requirements change. We will update the revision date and provide notice or obtain consent where required.

17. Contact

Note for legal reviewThis policy must be updated before launch to reflect the actual Supabase configuration, AI provider, email provider, analytics and advertising technologies, data retention periods and international transfers.